Earlier this month, we did an experiment. Whenever founders, managers, or operators visited our booth at SaaStr Annual, we handed them a blank notecard. On that card, we asked them to jot down an operational pain they’d been feeling at their company. We wanted to see which of the struggles they were facing were most common among them, and which were relatively company or location specific. Furthermore, we wanted to see what new challenges await us in the world of SaaS and PaaS this year. Here’s what we found.
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