Studies show that everything about feedback is stressful. We are social creatures, and when we perceive the threat of conflict, we react in a multitude of strange ways. We won’t go into detail on that, but suffice it to say that none of them necessarily make for great work interactions. Both internally and with customers, it’s important to foster a healthy relationship with feedback, and not just for social reasons. Honest, constructive, and tactfully delivered input from your colleagues and customers will also reduce the likelihood of churn and strengthen relationships that can lead to revenue.
Home » Silo-Free: The SaaS Operator's Guide to RevOps » The Feedback Effect: How to Give It, Take It, and Impact Revenue Along the Way
Most Recent Articles
4 Consequences of Tribal Knowledge & Tips for Avoiding Them
Overheard: Answering SaaS Operators’ Most Pressing Questions About Go Nimbly
Decoding the RevOps Vocabulary for your Business: Part One
B2BSMX: That’s A Wrap. Top Takeaways & Highlights From the Event.
How to Keep Your GTM Strategy Consistent Throughout the Customer Lifecycle
Knowing Your 3VC Metrics & Solving the Right Problems for Your Organization
Revenue Operations: The Fresh Breakdown You Need
Real SaaS Metrics: The Changing Role of MQLs and SQLs in RevOps
5 Secrets to Retention: How to Protect Your SaaS Company’s Revenue
Generalists vs. Specialists: The Good, The Bad, The Invaluable
Roadmapping: What It Is, What It Isn't, and How To Do It Right
Our Top Takeaways from SaaStock East Coast
Go Nimbly is a SaaS Consultancy. Here's What That Means.
Release Spotlight: Our Biggest Takeaways on the June '19 Marketo Release
The Changing Tech Landscape & Big Data: A Quick Survival Guide
Beyond the Podcast: The Whole Truth About Al*gnment
When Harry Met Jason: Our CEO Does the SaaStr Podcast
Please Read the Room: Thinking Like Your Customer to Build Better Relationships
Operational Excellence: How RevOps Gets You the Most for Your $
Top Takeaways from RedisConf 2019